In Day 2, our team continuously oversees the infrastructure and services we design, implement and manage. We anticipate potential problems and make the changes needed to grow with you.
Oversight, maintenance and support
Continuous oversight
An expert team watches your infrastructure and anticipates potential problems.
Preventive maintenance
We make the necessary changes and record maintenance in your project board.
Critical incidents
Maximum two-hour response for incidents affecting production or its monitoring.
Coverage and channels
Support via Slack or Teams, email and phone; alert channel and on-call cover outside business hours.
The service is provided on a block-of-hours basis. Monitoring and alerts are coordinated with the observability service.